
Based in
Milan, Italy

Confidential Document
Velocity S.r.l.
B2B Tech Services — €30-50M revenue — 85 employees
January 2026 — Confidential
Map
Who actually leads when nobody's watching.
Click on a person to see the profile
Select a person to see the profile
Understand
Deep-dive analysis — George B., COO
COO
9 years at company
Has the skills but the role has been progressively hollowed out.
Team bypasses him for operational decisions.
Aligned with values but misaligned with pace.
Active disengagement pattern.
Core Drivers
Talent
Surgical precision in complex operations. When he feels safe and has real space, he delivers at a level nobody else can match on the operational side.
Communication Style
Needs structured, specific input. Processes by asking questions that sound like objections — they're not resistance, they're his way of understanding. Give him 24-48h to come back with a considered position.
How to Unlock 100%
Decode
The same decision, two different outcomes — depending on how it's communicated.
Situation
Marcus (CEO) needs to tell George (COO) that the company will accelerate a new service launch, cutting the timeline from 6 to 3 months. The decision is made. George must execute.
Marcus sends a group email to the team. Subject: 'Launch acceleration — new timeline.' Tone: directive, enthusiastic. 'I've decided to move the launch to Q2. Adjust your plans accordingly.'
Marcus, frustrated, calls a meeting and presents the decision as final. George says 'ok' but his body language says otherwise.
George reads it, doesn't respond for 24 hours. Then replies with a long email full of technical objections and requests for additional analysis.
Project slows over the following weeks. George doesn't openly sabotage but doesn't accelerate either. Problems surface late. The launch slips anyway.
Marcus sends a group email to the team. Subject: 'Launch acceleration — new timeline.' Tone: directive, enthusiastic. 'I've decided to move the launch to Q2. Adjust your plans accordingly.'
George reads it, doesn't respond for 24 hours. Then replies with a long email full of technical objections and requests for additional analysis.
Marcus, frustrated, calls a meeting and presents the decision as final. George says 'ok' but his body language says otherwise.
Project slows over the following weeks. George doesn't openly sabotage but doesn't accelerate either. Problems surface late. The launch slips anyway.
Translate
The same words don't work with everyone.
From
To
Sample Sentences
"We need to accelerate the timeline."
"This isn't working."
"I need this done by Friday."
Select a sentence to see the translation.
Anticipate
Tech Lead
CTO / VP Engineering
• The real informal leader of the company — people go to him not just for tech problems but for everything
• Has shouldered far more than his role requires without formal compensation
• Only person in the company who tells Marcus when he's wrong — and Marcus listens
• Burnout risk if not formalized within 6-12 months
Administration
Project Manager / Junior Chief of Staff
• Informally coordinates colleagues without formal authority
• Proposed the winning solution in the most complex business game — calmly, without imposing herself
• Systemic thinking and big-picture vision above her role
• Will leave if she stays in current role for another 12-18 months
Sales Director
Chief Revenue Officer / Commercial VP
• Tripled commercial revenue in 4 years — commercial instinct that's hard to replicate
• Natural talent for reading people and understanding what they want to hear
• Building a commercial silo where client relationships only go through her — massive risk if she leaves
• Needs a strategic counterweight, not a cage — give her bigger goals, not more process
CFO
CFO with Strategic Mandate / COO-Finance
• Most reliable person on the team — zero loyalty red flags
• Flagged margin problems three months ago and nobody acted
• Her caution has prevented costly mistakes that seemed excessive at the time
• If her concerns keep getting ignored, she'll disengage out of frustration — silently
Full Report
What you've seen are some example sections. Every company, like the people who compose it, is unique.
Real reports are built on your specific reality — the dynamics, tensions, and untapped potential that emerge from your organization. There are no templates.
Based on your situation, we create an ad hoc report that addresses exactly what matters to you.
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Methodological Note
The observations in this report derive exclusively from the experiential training session. They don't represent formal evaluations of individuals, but behavioral patterns that emerged in a specific context. For in-depth individual assessments, please refer to dedicated services.

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